Return Policy
Unworn masks can be returned within 30 days of delivery.
Last updated October 11, 2026
What can come back
Unworn, unwashed masks and sets in their original wrapping, within 30 days of delivery. Because masks are worn on the face, we can't take back worn ones unless they're faulty.
Faults
If a seam opens or the strap fails, send a photo and we'll replace or refund it.
How to return
Email [email protected] with your order number and we'll reply with the return address.
Postage
You pay return postage for change-of-mind returns; we cover it if we got something wrong.
Refund timing
To your original payment method within 5 business days of the return reaching us.
Contact
Nezworks LLC · 5155 Blue Diamond Rd Ste 102 #2807, Las Vegas, NV 89139 · (833) 641-5574 · [email protected]